General Conditions of Sale for the use of the sites www.mm-paris.fr Informations about the Seller.
The website www.mm-paris.fr is managed and operated by Corinne Maryline MUGNIER, whose head office is located at 9 avenue de Rhône 74000 Annecy France, Phone number: (+33) 04 50 66 41 07, registered in the commercial Register of Paris (France) under number 539 082 966 00026 - APE 4719B. VAT number: FR 27 414 038 976.
Contact details of the customer service of the shop www.mm-paris.fr :
Customer service: (+33) 04 50 66 41 07
Monday to Friday (9am to 6pm)
In our relations with our customers, we always look for adapted and flexible solutions, even when it comes to legal issues. In case of difficulties, please contact our customer service. If an amicable solution could not be found, you would of course retain all of your rights. You will find below all the contractual terms and conditions and our general conditions of sale. If you wish to save or print this document or the data of your order, please refer to Article 2 of these general conditions of sale.
1.1 The present general conditions of sale apply, in their version in force at the time of the order (hereafter CGV), to all the orders placed by any person (hereinafter "you") via the site www.mm -paris.fr (hereinafter "we"). You declare that you have read and accepted the GSC and the rights and obligations arising from it before placing your order. Validation of your order is therefore acceptance of the current GTC.
All our deliveries, services and offers are governed exclusively by these Terms and Conditions, unless expressly agreed otherwise in writing. We oppose any general or special conditions that are contrary or derogatory to these conditions.
1.2. The term "consumer" used in these GTC means a natural person placing an order that is not part of his professional or liberal professional activity. A "professional" within the meaning of these Terms is a natural or legal person who, when placing an order, acts in the context and on behalf of his professional or commercial activity. The term "customer" can mean both a consumer and a professional.
1.3. The term "working day" within the meaning of these GTC means all days of the week except Saturdays, Sundays and public holidays.
2.1. When you register, you agree to provide accurate and complete information. The username and password allowing access to our site is confidential and must not be disclosed to third parties. After clicking on the "register for free" button, you will receive a confirmation of your registration by e-mail.
2.2. You are solely responsible for the content that you may publish in the member area. These contents must not infringe the rights of third parties. We do not have the obligation to keep or publish the content transmitted by you, such as comments or product reviews.
2.3. You grant us, what we accept, a free, permanent, valid worldwide license, with the right to grant sub-licenses, for publication, reproduction and distribution, as part of the www.mm-paris website. .fr the data referred to in Article 2.2. This license does not entail any obligation for us to exercise these rights.
2.4. You agree to refrain from any disruption of the website www.mm-paris.fr and any use, going beyond a simple online consultation, data on this site. Any unlawful manipulation to obtain improper payments or other benefits to our detriment or that of other members of the site
www.mm-paris.fr entails in particular the loss of the right of access to your customer account.
2.5. Each customer can only open one customer account. We reserve the right to cancel any multiple registrations without prior notice and to serve the concerned customers, terminate their registration or delete or modify without notice any data that contravenes the provisions of Articles 2.1 to 2.5.
2.6. The registration to our site is free and you can cancel it at any time. It is possible to delete your account by sending an e-mail with your request to the address email@example.com for the accounts on the site www.mm-paris.fr
2.7. We reserve the right to refuse any registration to the site
www.mm-paris.fr as well as any order by a member client. We have no obligation to offer our offer permanently. Sales contracts already concluded would not be affected by any interruption of the site.
2.8. The private offers of La Galerie des Turbans are not accessible to all Internet users, but are only intended for a limited circle of members, within the limits of available stocks and subject to the individual conditions of each offer. If you wish to benefit from the special and private offers of La Galerie des Turbans, you can become a member by registering on the website of the online store accessible at www.mm-paris.fr.
Each member has direct access to the password-protected online store.
3.1. You have the opportunity to consult these Terms and Conditions at any time on our website www.boutique-lagaleriedesturbans.com. You can print or save this document.
3.2. You can also archive the contractual conditions of your order by downloading the GTCS and registering either the summary of your order in the online shop using your browser, or the order confirmation e-mail that you is sent automatically after your purchase to the e-mail address you have indicated. This confirmation of order contains the references of your order as well as a link to consult these CGV. The order confirmation can be saved or printed using the corresponding function of your e-mail.
3.3. Your order data is stored in our system. We offer each customer access to his account, protected by a password (click on "my account"). Once your customer account is created, you can learn about orders placed, in progress or recently shipped and manage and save information about you (mailing address, phone, bank details) and subscribe to our newsletter or unsubscribe. You agree to keep confidential access data to your customer account and in particular not to disclose it to third parties.
3.4. We reserve the right to adapt or modify these Terms and Conditions at any time without notice. In this case, the adaptations or modifications will be applicable to all orders intervening as from the publication of the modified GSC on the site on which you will make your purchase.
4.1. On the website www.mm-paris.fr, the contracts are exclusively concluded in French.
4.2. Product offers are valid as long as they are visible on the site in question, while stocks last. In case of unavailability of the product, we will inform you by e-mail as soon as possible and will propose you either a product of quality and equivalent value, or the cancellation of your order. In case of cancellation of the order, the sums you have already paid will be refunded within thirty (30) days of the cancellation of the order. Beyond this period, the sums paid will produce interest at the legal rate in force.
4.3. Following the selection of the desired product (s), fill out an order form and click on the "next" icon. After that you will have the possibility to check the specificities of the order and to modify it. The "confirm order" button allows you to confirm your order of the goods contained in the basket, the order becomes final. We will acknowledge receipt of your order by an order confirmation sent automatically by e-mail to the address you specified.
4.4. Any order implies your acceptance of the prices and descriptions of the products you have placed in the basket.
4.5. If an expired payment does not occur within three (3) weeks of sending the order confirmation despite one or more e-mail reminders (the first of which is usually sent six days after the order), we are the right to declare the unilateral resolution of the contract ipso jure and to cancel the order accordingly. In the event of termination of the contract, we are no longer obliged to deliver the goods ordered; no rights will arise from the contract for either party. This means that the items ordered will be reserved for a maximum of seventeen (17) days from the order.
5.1. Provisions applicable to your purchases on www.mm-paris.fr
We reserve the right to change prices at any time, but the products will in any case be billed based on the rates in effect at the time of placing the order. The price indicated in our confirmation of the order is the final price expressed in Euros, all taxes included at the legal rate in force. It includes delivery costs.
Unless expressly agreed otherwise in writing, the price is payable in cash, in full on the date of placing the order by the Customer. The Seller will not be obliged to proceed with the delivery of the products ordered by the Customer if the price has not been previously paid in full. Unless otherwise agreed, the Seller will not grant any discount to the Customer.
5.2. Provisions applicable to your purchases on www.mm-paris.fr
Concerning the orders made in the shop, the applicable prices are those mentioned in the online offer at the time of the order. Prices shown include the amount of VAT at the rate in effect. The shipping costs are offered or at your expense, depending on the delivery method chosen, and generally amount to € 5.90 for deliveries in mainland France.
In the case of delivery of particularly bulky, heavy or valuable items, delivery costs may be higher. The delivery costs are indicated in the online catalog for each product as well as during the order.
6.1. Unless expressly agreed otherwise in writing, the price is payable in cash, in full on the day of placing the order. We will not be obliged to proceed with the delivery of the products ordered by you if the price has not been previously paid in full. Unless otherwise stated, we do not give any discount.
6.2. At the end of the ordering process, the following payment methods can be proposed to you to pay your purchases in the shop www.mm-paris.fr:
- the credit card (Carte Bleue), - the credit card (Visa, MasterCard).
Depending on the result of the analysis of the trust level of the transaction, we reserve ourselves not to offer you certain means of payment.
6.3. Whatever the method of payment you choose, any payment will be considered final only after actual and full collection of the amounts by us. We only accept payments from the European Union. We do not cover the costs of payments from third countries.
6.4. You agree to receive your invoices exclusively in electronic form.
6.5. In the case of a sale to a professional, late payment penalties will be due the day following the settlement date on the invoice. The rate of these penalties is three (3) times the legal interest rate.
6.6. The information related to your order is subject to an automated data processing whose responsible is FIA-NET SA This automated data processing has the purpose of defining a level of analysis of a transaction and to fight against credit card fraud. FIA-NET S.A. and the merchant from whom you make your purchase are the recipients of the data relating to your order. The non-transmission of data related to your order prevents the realization and analysis of your transaction. The occurrence of an unpaid due to the fraudulent use of a credit card will result in the registration of the details in connection with your order associated with this unpaid within an incident file payment implemented by FIA-NET SA An irregular declaration or an anomaly may also be the subject of a specific treatment. In accordance with the Data Protection Act of 6 January 1978 you have at any time, a right of access, rectification, and opposition to all of your personal data by writing, by mail and justifying your identity, at FIA-NET - IT Service and Freedoms - Treatments n ° 773061 and n ° 1080905 - 39, rue Saint-Lazare, 75009 PARIS ». Thank you for your understanding.
6.7. We deliver exclusively in Metropolitan France, including Corsica. We reserve the right to cancel or refuse any order providing delivery to an address outside of this territory. We use La Poste for deliveries to France.
6.8. The ordered products will be sent to the address you specified during the order process. We are not responsible for delivery delays caused by the indication of an incorrect or incomplete address by you. For deliveries by post, if the recipient is absent at the time of the passage of our transport provider, the package will be deposited at a post office near the delivery address. In this case, the customer will be able to withdraw the parcel within a fortnight on presentation of a piece of identity and the notice of passage. At the end of this period, unclaimed parcels will be returned to us. We do not accept any responsibility for delivery delays caused by the absence of the recipient of the parcel or its non-withdrawal within the period provided for this purpose.
6.9. We undertake to deliver the goods ordered on the website www.mm-paris.fr within the period, expressed in working days, which will be displayed in the summary of your order and in the e-mail confirmation of the order. The delivery time runs from the receipt of your payment. In case of exceeding the delivery deadline of more than seven days, not justified by a case of force majeure, you can request the resolution of the sale under the conditions provided for in Article L.114-1 of the Code de la consumption and obtain reimbursement of sums already paid.
6.10. Purchases made on the site www.mm-paris.fr will be delivered within a maximum of thirty (30) days from receipt of payment.
6.11. When we are prevented from executing the contract by a case of force majeure or a fortuitous event as defined by the French case law or by a foreign cause, in particular a fault which is attributable to you, the delivery time is extended by right in depending on the duration of the impediment. We will inform you by e-mail of the occurrence and the end of such impediments. If the impediment lasts more than four (4) weeks, each party will be entitled to terminate the contract as of right, without you being able to claim compensation.
6.12. If you are a consumer, the transfer of risk occurs at the time of delivery of products to the delivery address you provided or at the time of withdrawal of the package from the carrier. If you are a professional, the transfer of risk occurs at the time of shipment of the goods by us.
7.1. In accordance with Article L.121-20 of the Consumer Code, our consumer customers have a period of fourteen (14) clear days from the receipt of goods to exercise their right of withdrawal without having to justify reasons nor to pay any penalties, except the costs of return. No right of withdrawal exists for products made to the customer's specifications or clearly personalized or which, because of their nature, can not be returned or are likely to deteriorate or expire quickly.
7.2. The withdrawal period is respected if you ship the goods within the aforementioned period or informs us of the exercise of the right of withdrawal within the same period. The notification of the exercise of the right of retraction can be sent to us by post at 24 Rue de Saint-Petersburg 75008 PARIS, France, Phone number: (+33) 04 50 66 41 07. If you wish to exercise your right of withdrawal by e-mail, please send it to the address firstname.lastname@example.org for purchases made by the site www.mm-paris.fr.
7.3. For any return of merchandise, please send the goods, at your expense, to the following address: 9 avenue de Rhône 74000 Annecy, France.
7.4. The goods must be returned to us in their original packaging and in perfect condition for marketing in new condition. You have the right to open the packaging and to try the delivered products to the extent that it does not render the goods unfit for marketing. For reasons of hygiene, the products must be returned to us unused, otherwise the refund can not be made.
7.5. In case of exercising the right of withdrawal within the aforementioned period, the price of the returned products will be fully refunded by bank transfer to the account you have indicated to us for this purpose as soon as possible and at the latest in the thirty (30) ) days following the date on which the right of withdrawal was exercised. You can, if you wish, opt, on our proposal, for another method of refund (credit or purchase order).
7.6. Right of withdrawal extended to 30 days from delivery on www.mm-paris.fr.
For items purchased by consumers on www.mm-paris.fr and benefiting from the legal right of withdrawal, we grant a right of withdrawal extended to thirty (30) days from delivery. The provisions concerning the legal right of withdrawal apply by analogy. The extended right of withdrawal does not apply to products purchased on discounted sales. The provisions of this article 7.6 do not affect the statutory right of withdrawal.
7.7. Right of withdrawal extended to 14 days from delivery on www.mm-paris.fr
For items purchased by consumers with the legal right of withdrawal, we grant a right of withdrawal extended to fourteen (14) days from delivery. The provisions concerning the legal right of withdrawal apply by analogy. The provisions of this article 7.6 do not affect the statutory right of withdrawal.
8.1. We reserve the ownership of the goods delivered until full payment of the order amount.
8.2. The retention of title clause above does not prevent that the risks of loss or damage to the goods will be your responsibility as soon as they are made available (for consumers) or when they are sent (for professionals).
9.1. In case of defects of the goods, you benefit from the legal guarantees provided by the legislation in force.
9.2. The satisfaction of our customers is important to us. You can contact us at any time using the contact details below. We will review your request as soon as possible and will contact you after receipt of the documents and / or your request or claim. Claims processing can take a long time because it often involves the need to contact the manufacturer of your product. You can facilitate the processing of your complaint by describing the problem as accurately as possible, and by sending us a copy of the invoice or giving us the references of the order (the order number, customer reference, etc.). In case of no response from us within five (5) working days, we invite you to contact us again. Indeed, it can happen that some e-mails are blocked by the anti-spam filter of our computer system.
9.3. In case of questions or complaints, please contact the after-sales service whose contact details are as follows:
9 avenue de Rhône 74000 Annecy, France.
Such. (+33) 04 50 66 41 07
Monday to Friday (9am to 6pm)
We save the data you give us when you order. The collection and automated processing of this data concerning you is necessary for the management of your order and our commercial relations. They can be passed on to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to allow us to improve and personalize the services we offer you and the information (for example product offers) that we adress you. For more information on the use of your personal data, please consult the document "Declaration on the protection of personal data" available on the site www.mm-paris.fr
11.1. The site www.mm-paris.fr is a works of the mind protected by law. Its contents, including texts, illustrations, photographs, presentations and databases are strictly reserved under copyright and industrial property rights. We grant you a limited, non-exclusive, revocable license without the right to sublicense the content of the site www.mm-paris.fr for the simple access, navigation and use related to this site. This license does not grant you any other right, in particular of commercial exploitation of the contents of the site www.mm-paris.fr.
11.2. The corporate names, trademarks and distinctive signs appearing on www.mm-paris.fr are protected by French and international laws. Any use, reproduction, distribution or representation of all or part of any of the aforementioned signs without the express written permission of the owner concerned is prohibited.
12.1. The contractual relations between us and our consumer customers are exclusively subject to French law. The contractual relations between us and our professional clients are exclusively subject to French law.
12.2. In the contractual relations with our professional clients, the courts within the jurisdiction of our head office are exclusively competent. However, we reserve the right to assign the professional client to the courts of its seat.
13.1. If any provision of these GTCS was or became invalid or unenforceable, the validity of the other provisions would not be affected. The invalid or unenforceable provision would then be replaced by the applicable legal provisions.